Written by Thandiwe Sithole, iGaming Content Editor
Reviewed by Prof. Martin de Klerk, Gambling Compliance Expert — Meet our team
Last updated: April 06, 2026
Last updated: January 2026
These Terms and Conditions govern your use of SilverSands Casino at silversands-casino-bet.co.za. Please read them carefully. By registering an account or using our services, you confirm that you have read, understood, and agreed to these terms. If you don't agree, you should not use our platform.
SilverSands Casino operates silversands-casino-bet.co.za and provides online gaming services to players in South Africa. All financial transactions on our platform are conducted in South African Rand (R). We are committed to operating responsibly and in accordance with applicable South African law, including the National Gambling Act 7 of 2004 and any regulations issued by the National Gambling Board (NGB).
You must meet all of the following requirements to open and use an account with us:
We reserve the right to ask for proof of age and identity at any time. If you cannot provide satisfactory verification, your account may be suspended or closed.
You may only hold one account on our platform. Opening multiple accounts is not allowed and may result in all accounts being closed and any winnings being forfeited. When you register, you must provide accurate, current, and complete information. It's your responsibility to keep your account details up to date.
You are responsible for keeping your login credentials confidential. Don't share your password with anyone. If you think someone else has accessed your account, contact us immediately.
All deposits and withdrawals are processed in South African Rand. We support a range of payment methods suited to South African players. Minimum and maximum deposit and withdrawal limits apply and are displayed on the cashier page.
We carry out identity and payment verification checks before processing withdrawals. This is a legal requirement and helps protect you against fraud. Withdrawals will only be paid to accounts or payment methods in your name. We won't send funds to a third party.
Processing times vary depending on the payment method you use. We aim to process withdrawal requests as quickly as possible, but some methods may take longer than others.
From time to time, we offer bonuses and promotions to our players. Each promotion has its own specific terms, including wagering requirements, eligible games, and expiry dates. These terms are published alongside each offer and form part of these overall Terms and Conditions.
Bonuses are intended for personal, recreational use only. Any attempt to abuse a promotion, exploit a bonus, or use multiple accounts to claim offers will result in the bonus being cancelled and may lead to account closure. We reserve the right to change, suspend, or cancel any promotion at any time.
All games available on our platform use certified random number generators (RNGs) to ensure fair outcomes. Game-specific rules are available within each game. It's your responsibility to understand the rules before you play.
We don't tolerate cheating, collusion, or any form of fraudulent activity. If we detect or suspect any of this, we will suspend your account, investigate, and take appropriate action. This may include withholding funds and reporting the matter to relevant authorities.
Gambling is meant to be entertainment. It's not a way to make money, and it's not a solution to financial problems. We take responsible gambling seriously and offer a range of tools to help you stay in control.
You can set deposit limits, loss limits, session time limits, or take a cooling-off period through your account settings. You can also request a self-exclusion, which will prevent you from accessing your account for a set period. If you want to self-exclude permanently, contact our support team.
If gambling is affecting your life or the lives of people around you, please reach out for help. The National Responsible Gambling Programme (NRGP) offers free, confidential support. Call them on 0800 006 008, available 24 hours a day, seven days a week.
All content on silversands-casino-bet.co.za, including logos, graphics, game content, and written material, is protected by intellectual property law. You may not copy, reproduce, or distribute any of it without our written permission.
We are not liable for any losses you suffer as a result of gambling on our platform, beyond what is required by law. We are also not responsible for losses caused by technical failures, internet outages, or circumstances outside our reasonable control. If a game malfunctions, we reserve the right to void affected bets and return stakes to players.
You can close your account at any time by contacting our support team. We may also close or suspend your account if you breach these terms, if we suspect fraudulent activity, or if we are required to do so by law or a regulatory authority.
On closure, any remaining balance will be returned to you after deducting any amounts owed to us, subject to verification checks.
If you have a complaint, contact our customer support team in the first instance. We will do our best to resolve it fairly and promptly. If you're not satisfied with the outcome, you may escalate the matter to the relevant provincial gambling board or the National Gambling Board.
These Terms and Conditions are governed by the laws of South Africa. Any disputes that cannot be resolved informally will be subject to the jurisdiction of the South African courts.
We may update these Terms and Conditions from time to time. When we do, we'll update the date at the top of this page. Significant changes will be communicated to you directly. Continuing to use our platform after changes take effect means you accept the updated terms.
18+ only. Gambling can be addictive. Play responsibly. For help, contact the NRGP on 0800 006 008.